About The Machinery Management People

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Having lived and breathed engineering for over 35 years The Machinery Management People evolved from Managing Director Paul Lee’s historic background in CNC machine tools. Working with leading OEM’s, machine tool agents and end users to creating and building the UK’s largest independent service support company.

Our Journey…

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Having tried and succeeded in auctions with cnconlineauctions.com, offering a unique approach by splitting an already industry low buyers premium which was split between buyer and seller. The business still felt the archaic auction ethos lacked a “human” feel and offered no support to end users...

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CNC Online delivered a more direct approach focusing on giving buyers and sellers a more responsive experience when trading in machinery and equipment, by utilising the “Make an Offer” and Buy Now” features throughout the website, alongside offering an Assurance+ service to help collect-deliver and install machinery and equipment. It was realised that the sector was lacking a company who truly catered for the life cycle of engineering equipment, it was time to bring about change... 

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Customer service sits at the heart of The Machinery Management People who believe buyers, sellers and owners of machinery and equipment should get not only the best price but best service no matter where they sit in the ownership of equipment. Our support services for collection, delivery and installation plus ongoing management, not only give confidence in the purchase but for the long-term ownership as well.

So now…

Buyers

You have immediate purchasing ‘peace of mind’ with our optional Management Services, which can include; transportation, commissioning, servicing and maintenance support and, of course, The Machinery Management Team are on hand to help you as needed.

Sellers

You are able to ‘list your lot(s)’ independently via the simple online upload or through an ‘assisted’ or ‘fully managed’ listing service, with a dedicated team to support you as needed.

Owners

With our Management Services you can count on our extensive support to help maintain your equipment and to be there when you really need us. With guaranteed response times, maintenance support packages and dedicated parts supply we’re here to help.

Our Promise

  • To provide sellers, buyers and owners with the means to manage all aspects of asset management in one place in a professional, secure and user-friendly way.
  • To ensure that our fees and associated charges are clearly detailed from the outset, with no hidden or additional costs.
  • To be totally customer-focused and committed to delivering a first-class service in all our communications.
  • To continue to invest in the future development of online asset management, with cutting-edge technology, team training and customer feedback leading our market growth strategy. 

Together we can Shape the Future

We are continually looking at ways in which we can improve our website, services and communications. Customer feedback is important to us and critical for our continued development. Please let us know if you have any suggestions or comments about any aspect of our website or your recent dealings with us - we appreciate your feedback and will respond to your comments.